Export Troubleshooting
In This Article
All I see is a spinning W wheel.
Option 1: Export from Incognito If you are exporting with no success, this could be an issue with the app's or browser's cache.
- In a separate private/incognito window, log in to your account to see if you can export from there.
- If you can, go back to your regular browser and log out and back in and you should be able to export as it did in the private/incognito window.
Option 2: No luck If you are still not having any luck, email us at help@writerduet.com with
- Your name
- What the name and URL (web address) of the project is
- Any details about your troubleshooting steps
Nothing happens.
Option 1: Export from Incognito If you are exporting with no success, this could be an issue with the app's or browser's cache.
- In a separate private/incognito window, log in to your account to see if you can export from there.
- If you can, go back to your regular browser and log out and back in and you should be able to export as it did in the private/incognito window.
Option 2: No luck If you are still not having any luck, email us at help@writerduet.com with
- Your name
- What the name and URL (web address) of the project is
- Any details about your troubleshooting steps
The PDF is blank or jumbled.
Option 1: Export from Incognito If you are exporting with no success, this could be an issue with the app's or browser's cache.
- In a separate private/incognito window, log in to your account to see if you can export properly from there.
- If you can, go back to your regular browser and log out and back in and you should be able to export properly as it did in the private/incognito window.
Option 2: No luck If you are still not having any luck, email us at help@writerduet.com with
- Your name
- What the name and URL (web address) of the project is
- Any details about your troubleshooting steps